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Personal Information
Organization / Workplace
San Francisco, CA United States
Occupation
Director of Demand Generation
Industry
Technology / Software / Internet
Website
About
We're connecting companies with customers online, unlocking new value for both sides.
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Presentations
(35)油
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2014: A Banner Year for Community
2014: A Banner Year for Community
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e-Book: 13 Market Trends in Online Communities 2014
e-Book: 13 Market Trends in Online Communities 2014
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Wendy Lea at MX: The Customer Experience Obsession
Wendy Lea at MX: The Customer Experience Obsession
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How to sell the vision & value of online community
How to sell the vision & value of online community
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Collecting, Analyzing & Acting on Customer data
Collecting, Analyzing & Acting on Customer data
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How To Integrate Your Customer Community With CRM
How To Integrate Your Customer Community With CRM
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Documents
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The Community Effect: The Art of Becoming a Customer Experience Leader
The Community Effect: The Art of Becoming a Customer Experience Leader
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Get Satisfaction Support Customer Success Cases
Get Satisfaction Support Customer Success Cases
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Customer Success Stories from Get Satisfaction
Customer Success Stories from Get Satisfaction
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How Branded Customer Communities Can Drive More Revenue From Social Than Facebook Ads
How Branded Customer Communities Can Drive More Revenue From Social Than Facebook Ads
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To Monetize Open Social Networks, Invite Customers to Be More Than Just Friends
To Monetize Open Social Networks, Invite Customers to Be More Than Just Friends
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How We Manage It: A Q&A Interview With a Wildly Successful Community Manager
How We Manage It: A Q&A Interview With a Wildly Successful Community Manager
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