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My passion is designing and implementing customer centric and digital transformation programs that deliver tangible outcomes.  Besides expertise and know how, I build enterprise buy-in and momentum that continues long after an engagement's end.

In summary, I:
¥	Help senior executives and management teams move from ‘product focus’ to ‘customer centricity’ using expertise gained from 25 complex enterprise programs, across 17 different industries in the private and public sectors 
¥	Develop and lead  innovative executive educational programs, delivered through public seminars and customised in-house group learning. To date enjoyed by over 5,000 attendees throughout Australia, New Zealand, A...

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