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Personal Information
Organization / Workplace
Kansas City, Missouri Area United States
Occupation
Senior Leadership, IT -- Enterprise Service Management, Business Architecture, Transformation Programs, Governance
Industry
Technology / Software / Internet
About
As a leader in government programs, a businessman, consultant, and executive in IT, I help guide decisions on which systems and apps best support various processes and requirements. For program management & customer interactions I implement Service Management and make sure everyone plays well in the sandbox. I learned leadership at West Point, Service Management from international experts, enterprise apps from ol' pros, systems in data centers, infrastructure in network operations -- managed IT in manufacturing, healthcare, and defense - at HP, GDIT, USDA, USMC -- and worked in a dozen countries. SPECIALTIES IT Service Management (ITIL Expert), Lean Six Sigma (Black Belt), Secret Clea...
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Presentations(11)Ìý

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End State: Five steps to success for transformation of complex organizations
End State: Five steps to success for transformation of complex organizationsEnd State: Five steps to success for transformation of complex organizations
End State: Five steps to success for transformation of complex organizations
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End State: Five steps to success for transformation of complex organizations
End State: Five steps to success for transformation of complex organizationsEnd State: Five steps to success for transformation of complex organizations
End State: Five steps to success for transformation of complex organizations
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An Integrated Management System - Best Practices 2020 Adoption of ITIL
An Integrated Management System - Best Practices 2020 Adoption of ITILAn Integrated Management System - Best Practices 2020 Adoption of ITIL
An Integrated Management System - Best Practices 2020 Adoption of ITIL
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