Involving in ISO 9001 implementation project, Quality improvement activity via bottom up methodology (day to day operation experience indicate improvement opportunity, do root cause analysis (RCA) to troubleshoot root cause and team based problem solving, validate and monitor after improvement done to ensure the result is being improved and this gain is maintained afterward. Involved in internal audit, Management review (Operation meeting) and strategic planning session to identify process problem, invest resource accordingly to continuously improve QMS effectiveness and efficiency
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