My responsibilities include :-
1. To review and analyse tariff applications from utilities and advise accordingly;.
2. To manage various data bases and ensure that data is kept and analysed for future usage and forecasting;
3. To conduct economic analyses with a view to interpret the influence of the economic environment on energy sector and advise stakeholders;
4. Handle customer complaints and queries and prepare reports;
5. To compile, review and analyse performance reports on the performance of the energy sector;
6. Undertake performance bench marking with both local and foreign utilities;
7. Conduct consumer communication workshops.