• To successfully manage & grow the relationship with a portfolio of High Value Centurion customers by handling all Travel, Card & Lifestyle aspects of the Centurion service.
• To pro-actively maintain regular contact with customers and to use detailed knowledge of customer’s lifestyle choices to offer relevant Centurion value added propositions.
• To provide outstanding relationship management to the satisfaction of all customers.
• To complete travel & lifestyle reservations accurately and effectively, either at point of contact, or within MTS location, within agreed time-frames.
• Significantly contribute to revenue optimization by proactively building customer engageme...