11+yrs of experience in IT industry, spanning Telecom Consulting, Business Analysis, Project Management, Solution Architect and Siebel CRM Consultant.
Have handled BSS Transformation & Greenfield Implementation Projects for Global Telecom Clients. Expertise in Business Requirements Management, Process Mappings & Solutioning for Telecom Order Management, CRM, Campaign & Loyalty Management, Product Lifecycle Management, Pricing, Mobile Money(M-Commerce). Expertise in End to End Business Analysis across BSS Applications for Lead to Cash, Trouble to Resolution flows.
I have played the following roles so for:
• Lead Business Analyst • Requirement Manager
• Product Owner ...