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I am an experienced and knowledgeable Information Technology Professional with a passion for people , operations and technology

Having worked for large Call Center Groups and large Corporates in both Operations and also in IT, i understand the concepts of Service delivery ,Service Level Agreements (SLA) and Standard Operating Procedures (SOP) very well to meet on all the client needs and requirements.

Now that im ITIL certified and i can focus on a career in IT Service Delivery. My short term goal is to get Prince 2 certified and i have also registered to complete a Bcom(Hons) in Information Systems at Uwc

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