Personal Information
Organization / Workplace
Great Falls, Montana Area United States
Occupation
Chief Executive Officer, ServiceTarget (we are hiring!)
Industry
Technology / Software / Internet
About
We created ServiceTarget to help customer service and marketing teams quickly create self-service applications designed to make customers more self-sufficient and successful online, while reducing emails and phone calls into customer support.
ServiceTarget allows business users to create and evolve customer self-service journeys and interactive guides which can be easily embedded within existing web and mobile applications. These journeys and guides allow customers to more easily discover content and resolve common problems, all without contacting customer service.
Our priorities are:
1/ Helping customers excel at self-service
2/ Meaning for the team
3/ Impact in the community
My wife...
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