Personal Information
Organization / Workplace
Ottawa, Canada Area, Ontario Canada
Occupation
Senior User Experience Design - Strategy and Leadership
Industry
Technology / Software / Internet
Website
About
My goal is to maximize the value and impact of organizational objectives through the human-centered design of products, services, policies and communities.
My time is split between consulting (Hilary Little Ideation & Design), and leading the domain of usability architecture at the Canada Border Services Agency for the Federal Government of Canada. I hold Secret Security Clearance.
Interests:
The intersection of policy and empathy through human centric research and design.
Expertise:
- User centred design practice and methodology
- Using design thinking and evaluation to solve business problems
- The design of usable, useful and delightful rich web-based applications
Contact Details
