Personal Information
Organization / Workplace
Greater Seattle Area United States
Occupation
User Researcher at Microsoft, Skype Division
Industry
Technology / Software / Internet
About
A design researcher with 15 years of experience, with a focus communication and collaboration, particularly in mobile mobile experiences, both consumer and enterprise spaces,
My technical background allows me to work comfortably alongside engineering teams and my HCI background allows me to be an empathetic advocate for the everyday person. Comfortable working closely with design and product colleagues to transform insights into creative solutions. Owns multiple patents.
Specialties: Usability lab studies, field interviews, remote studies, focus groups, heuristic evaluations, cognitive walkthroughs, surveys, panels, scorecards, eye tracking, instrumentation/telemetry, personas and scen...
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