20 years of experience in the consumer financial industry, acting as Trader, Product Manager, Operations, Risk and Sales for Credit Cards , Retail Bank, consumer retail and Medical operations.
Leadership and coaching skills to lead and motivate people in a daily basis to achieve challenging business goals
Experience in operational management at financial and health services – Customer processes, controls, strategic plans, productivity programs, and process improvement.
Sales, marketing, financial and product planning skills, mainly in developing and growing new and established businesses.
Sales experience aiming at increasing productivity and customer retention, through sales incenti...