Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Customer Service Manager at Raya
Industry
Technology / Software / Internet
About
AREAS OF EXPERTISE
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Customer Service management
Service Delivery Management
Repair Center Management
Achieving Company’s Department financial & operational objectives
Periodic analysis of department’s operational and financial data
Periodic assessment of department’s processes to maintain the optimum performance
Managing , monitoring and controlling the resources & Performance of ; ATM , ISS , and RC teams ( 50 Engineers, Reps and technicians )
Managing and monitoring department’s stock level, utilization and replenishment
Managing Department’s hiring , trainings , resources allocation & development
Supervising Technical project Management of ...
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