A self-motivated person with wide ranging interpersonal and technical skills. Have experience Approx. 2 Years in IT infrastructure Services and operations management. While achieving prior mentioned expertise, learned and took sound command over various technical skills as followed: IT service management, Team management, Customer support, Vendor management, Asset management & Client relationship management.
Current Organization: Info Services IBM Contractor working at client location Mondelez International (Cadbury) as a Technical Support Engineer.
As a technical support engineer provide support to user as per SLA.
Working on MDT server, Active Directory User creations, Deletion, Back...