15 years of versatile IT and Telecoms experience across the Technology, Projects, Managerial, Transformation, and Managed Services aspects of complete IT Stack (High-end Datacenters/Cloud Computing; Enterprise, B/OSS, VAS Systems), Telco Big Data Analytics, Advanced Operational Analytics/ITOA, Customer Experience Management (CEM), Service Quality & Service Level Management solutions
ITIL and eTOM Certified with relevant ITSM, ITOM, NOC & SOC transformation experience at large CSPs. Hands-on experience in Business need Analysis, System Architecture, Solution Design, Rollout and Operations of wide-ranging IT & Telecom/OSS/VAS systems covering Hardware, Software and Professional Services. S...