Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Customer Service Assistant Manager at Banque Misr
Industry
Finance / Banking / Insurance
About
17 years in banking field gave me the experience of handling customers’ needs and dealing with contingencies situations. Also I have a proven track record of enhancing the customer experience and improving retention through knowledge, patience, and understanding. I also have a strong portfolio of advanced customer care researches and implementations.
Experienced in customer service helped me to be self-motivated and hardworking person, able to work independently and in a team, with excellent leadership, communication, organizational, inter-personal and time management abilities; a courteous manner, showing confidence and natural initiatives; a quick learner who is able to acquire new ski...
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