One of the hardest things to do is to create an authentic marketing message that appeals to students. As you know, students can see through fluff and nonsense with x-ray vision. In this presentation, I share the experiences of the UC Berkeley team tasked with getting students to participate in our campus wide emergency alerts system - WarnMe. We used jokes that would appeal to juveniles (or so we thought), bad language that would help us blend in (or so we thought) and even sex talk that would drive the point home (or so we thought). Take an exciting, laugh a minute journey through the creation, destruction, creation, destruction and third life of a legendary marketing campaign (or so we think). This presentation communicates the need to be flexible and to rethink assumptions when creating messaging targeted at students. We also share our strategies for pre-testing and fine-tuning the creative work and how we worked with campus partners to extend our reach. Naturally, all this was done with a higher ed budget. (This presentation was made at EduWeb 2013 by Ram Kapoor, Executive Director, Marketing & Digital Communications, University of California, Berkeley.)
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Getting students to pay attention to crisis communications - whatever it takes!
1. JUVENILE JOKES,
BAD LANGUAGE,
SEX TALK
ANY STUDENTS IN
THE HOUSE?
Ram Kapoor
Executive Director, Marketing & Digital Communications
#HigherEdMarketing @heyram
2. Eduweb Special: 2 for 1
Two student marketing campaigns
1. WarnMe awareness / behavior change
2. Sproul Plaza engagement platform
19. WHY HAS IT PROVED SO POPULAR?
"Its different. Its cute as hell and it gets stuck in
your head.
Cute, a bit silly, happy melody, soft colors, all
were attributes that made people feel good while
they engaged with the campaign.
20. THE ULTIMATE PROOF!
Dumb Ways to Die Teens React
video link:
http://www.youtube.com/watch?v
=c5H7FY_DSWo
79. OBJECTIVE
Utilize social media to create two-way
dialogue on selected questions and topics
Engage with students where they hang out
Drive the agenda and participation for
future face-to-face forums
First test: The Budget discussion
82. Sproul Plaza kickoff video link: John
Wilton, Vice Chancellor, gives a Budget
101 talk
https://www.youtube.com/watchv=k5
a19gjVtTs&feature=player_embedded
88. METRICS
First test of
engagement
platform
Ready for next
level of
engagement with
more topics
and other
university
departments
861 users.
27 questions.
40 total comments.
175 total votes.
Total Video Views (6 videos)
1,990
89. Taking the app out of facebook
Finding administrators who want to
engage this form of highly visible dialog
Dedicated video and editorial team