Personal Information
Organization / Workplace
Sao Paulo Brazil
Occupation
Head of Customer Service and Service Desk
Industry
Technology / Software / Internet
Website
About
Daniel is a BPO / Business / Customer Service executive with large domestic and international experience on business, projects and people management. Daniel achieves several success business cases for customer service, service desk, e-commerce, internet and call center markets.
His pro-active profile leads him to achieve long-term relationship with customers and bring new customers to the company. The key factor of success to get new business is to know and properly address the customer’s needs and problems.
Establish, develop and maintain high-level relation and relationship with mid / high-level people from customers, prospects and internals are so important to Daniel, that he suc