際際滷

際際滷Share a Scribd company logo
100 to 1(ish)
Unifying a sprawling web estate
22/06/2016
The problem
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 2
100 to 1(ish)   unifying a sprawling web estate
Silos
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 4
of accessibility legislation?
What are the legal implications
Branding
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 5
Cost
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 6
Hosting
Domain names
Maintenance
Design
Development
Testing
Security
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 7
100 to 1(ish)   unifying a sprawling web estate
100 to 1(ish)   unifying a sprawling web estate
1. Buy in
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 10
Approach
Spoke to:
損Senior leadership 1:1s
損CEO
損Management board meeting
損All-group webinar
損Web family meeting
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 11
2. Assessment
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 12
Assessment - approach
損Independent agency
損Assessment panel
損Recommend to executive team
損Clear criteria
 UX should be maintained or improved
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 13
Assessment - outcome
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 14
RedundantAssociateService modeIntegrated
Assessment - outcome
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 15
RedundantAssociateService modeIntegrated
10172545
Assessment - lessons learnt
損Involving everyone
損Outside voice
損Cross-organisation panel
損Clear criteria
Improve
損Keep panel going
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 16
3. Integrations
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 17
Integration - approach
損Involve teams
損Audit
損Proposal
損Refresh and migrate
損Redirect
損Communicate to users
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 18
Integration - approach
損Involve teams
損Audit
損Proposal
損Refresh and migrate
損Redirect
損Communicate to users
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 19
44
Integrated or
archived
Integration - lessons learnt
損Talk
損Language
損Tools
損Get help
損Inventory
Improve
損Talk more
損Money
損Publish principles
損Dont allow them to move
then sort
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 20
4. Consistency
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 21
Consistency  quick(ish) wins
For existing sites
損Banner
損Sub-domain
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 22
Consistency  pattern library
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 23
Consistency  results
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 24
3
Live service
4
Live alpha / beta
10
In development
AngularUI WordPress theme
Consistency  UX support
損Huge, long-term support
 Community
 Senior management
損Shifted focus
 UX support and advice
 Encourage community
 Process review
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 25
Consistency  lessons learnt
Improve
損Get those involved to use it
損Keep up with your users
損Beware perfectionism
損Momentum
損Find teeth / advocates
損Avoid pattern blindness
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 26
Overall
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 27
Overall
 Improve experience of our users
by simplifying our web estate
 Possible - if youre pragmatic
 Lot of support - from the top and bottom
 Communication - not just talk, show
 Build communities - to protect your work
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 28
Organisational change
22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 29
Create
urgency
Guiding
coalition
Vision and
initiatives
Enlist
volunteers
Remove
barriers
Short-term
wins
Sustain
acceleration
Prove and
embed
(Kotter 1996)

More Related Content

100 to 1(ish) unifying a sprawling web estate

  • 1. 100 to 1(ish) Unifying a sprawling web estate 22/06/2016
  • 2. The problem 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 2
  • 4. Silos 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 4 of accessibility legislation? What are the legal implications
  • 5. Branding 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 5
  • 6. Cost 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 6 Hosting Domain names Maintenance Design Development Testing
  • 7. Security 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 7
  • 10. 1. Buy in 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 10
  • 11. Approach Spoke to: 損Senior leadership 1:1s 損CEO 損Management board meeting 損All-group webinar 損Web family meeting 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 11
  • 12. 2. Assessment 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 12
  • 13. Assessment - approach 損Independent agency 損Assessment panel 損Recommend to executive team 損Clear criteria UX should be maintained or improved 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 13
  • 14. Assessment - outcome 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 14 RedundantAssociateService modeIntegrated
  • 15. Assessment - outcome 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 15 RedundantAssociateService modeIntegrated 10172545
  • 16. Assessment - lessons learnt 損Involving everyone 損Outside voice 損Cross-organisation panel 損Clear criteria Improve 損Keep panel going 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 16
  • 17. 3. Integrations 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 17
  • 18. Integration - approach 損Involve teams 損Audit 損Proposal 損Refresh and migrate 損Redirect 損Communicate to users 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 18
  • 19. Integration - approach 損Involve teams 損Audit 損Proposal 損Refresh and migrate 損Redirect 損Communicate to users 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 19 44 Integrated or archived
  • 20. Integration - lessons learnt 損Talk 損Language 損Tools 損Get help 損Inventory Improve 損Talk more 損Money 損Publish principles 損Dont allow them to move then sort 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 20
  • 21. 4. Consistency 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 21
  • 22. Consistency quick(ish) wins For existing sites 損Banner 損Sub-domain 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 22
  • 23. Consistency pattern library 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 23
  • 24. Consistency results 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 24 3 Live service 4 Live alpha / beta 10 In development AngularUI WordPress theme
  • 25. Consistency UX support 損Huge, long-term support Community Senior management 損Shifted focus UX support and advice Encourage community Process review 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 25
  • 26. Consistency lessons learnt Improve 損Get those involved to use it 損Keep up with your users 損Beware perfectionism 損Momentum 損Find teeth / advocates 損Avoid pattern blindness 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 26
  • 27. Overall 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 27
  • 28. Overall Improve experience of our users by simplifying our web estate Possible - if youre pragmatic Lot of support - from the top and bottom Communication - not just talk, show Build communities - to protect your work 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 28
  • 29. Organisational change 22/06/2016 100 to 1(ish) - Unifying a sprawling web estate 29 Create urgency Guiding coalition Vision and initiatives Enlist volunteers Remove barriers Short-term wins Sustain acceleration Prove and embed (Kotter 1996)