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San Francisco Bay Area United States

Director of User Research at Ariba

Technology / Software / Internet

Experienced design leader, strategist and researcher with a proven ability to lead teams in the development of user-centered experiences--from getting insights to ideation and execution. Deep skills in design & research techniques: ethnography, design thinking, workshop design/moderation, co-design, quantitative methods and usability. Uses design artifacts to communicate research findings & insights: personas, journey lines, site maps, info graphics, mental models, storyboards, prototypes