Telecommunications professional with global exposure, in-depth knowledge and vast work experience of more than 15 years in Telecommunication Industry with primary focus on Service Delivery including (Field & Service Desk) and Project Management of greenfield, brownfield & turnkey projects.
Field Service Experience: Worked across continents Europe, Middle East & Asia to support transition and transformation of multiple managed services projects while working toward Service Provisioning and Service Assurance. Experienced in Knowledge Accusations, Knowledge Transfer, Delivery Planning, Workforce Planning, Skill Enhancement, Governance model set-up, Risk Identification & Mitigation Plan Deve...