Jaimy Szymanski is a research analyst, author, speaker, and advisor, focused on organizational change brought by digital disruption. Zeroing in on the impact of technology on customer experience (CX) and behavior, Jaimy advises corporate leaders and change agents in managing digital transformation and innovation efforts to reach evolving consumers and employees.
Through her client relationships and research experience, Jaimy has worked in strategic advisory and planning capacities with many large organizations, including: Bristol Myers-Squibb; Enterprise Holdings; Facebook; Google; Hallmark; HBO; Intel; LinkedIn; Nestle; Ogilvy & Mather; and Save the Children International.
Her resear...