A Technocrat with nearly 13 years of experience in the areas of IT Infrastructure Management, Networking & System Administration, Technical Support and Team Management. Valued member of systems management team, contributing a seasoned broad-based perspective to create pragmatic IT infrastructure strategies and implementation plans designed for maximum return at lowest possible cost. Adept at installing and configuring Windows Server Roles & Services - DNS, DHCP, Active Directory, Terminal Services and RRAS; managing vSphere and Hyper-V Server. Resourceful at maintaining business relationship with clients to achieve quality product and service norms by resolving their service related cr