SOWAD: Making Organisations Successful through Loyal Customers and Happy Employees .
1) "So What ?"​: when someone says "I have a problem"​, I am challenged, "So what, let's find a solution !"​
2) "SOlutions With A Difference"​: a pragmatic, open-minded, holistic and systemic approach to design innovative solutions and implement results using Customer Experience methodologies.
In this context SOWAD offers consulting and program (implementation) management in Business Design - Service Design - Customer Engagement & Customer Loyalty - Transformation Management - People Management (Leading, Training, Coaching, ...) - Creative Thinking and Innovation - Operational Process Improvement and P...