Personal Information
Organization / Workplace
San Francisco Bay Area, Ca United States
Occupation
Management Consultant specializing in Services
Industry
Technology / Software / Internet
Website
About
Jeanne Urich co-developed the Professional Service Maturity Modelâ„¢ as a strategic planning and management framework. It is now the industry-leading performance improvement tool used by over 10,000 service and project-oriented organizations to chart their course to service excellence.
She has been a corporate officer and leader of the Worldwide Service organizations of Vignette, Blue Martini and Clarify, responsible for leading the growth of their Professional Services, Education, Account Management and Alliances organizations.
Please visit www.spiresearch.com for more information.
Contact Jeanne.urich@spiresearch.com
Phone: (650) 342-4690.
Specialties: Service Performance Insig...
Contact Details