I am a Partner in GRafP Technologies and a SCAMPI Lead Appraiser authorized by the CMMI Institute. I have led 75 authorized appraisals, including 26 maturity level 4/5 appraisals, and over 100 operational risk assessments.
GRafP Technologies, in turn, is involved in improving the capability of service providers and organizations that develop technology-based products, and in assessing and managing their operational risks. GRafP’s services are offered in Europe, North America, South America, and Asia.
Operational risk management is essentially all about intelligence gathering and correlating information from various sources in order to prevent unanticipated difficulties that can wreak h...