− Over 17 years international and practical experience in customer services/hospitality, healthcare and utility industries.
− Experienced in executing analyses to identify improvement opportunities and tangible financial benefits.
− Led the challenging projects in the UK, Russia, Turkey, Kazakhstan, Azerbaijan, and other Central Asian countries.
− Experienced in being ‘parachuted’ into problematic projects and achieving turn-around in limited time spans.
− Client-focused with outstanding success in earning immediate clients’ trust and credibility.
− Builds and mentors high performing teams to unlock their full potential by leveraging individual strengths.
--------------------------
K...