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James O'Gara
23
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46
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121
Followings
Block User
23
ºÝºÝߣShares
46
Followers
121
Followings
Personal Information
Organization / Workplace
Dallas/Fort Worth Area United States
Occupation
President and Founder
Industry
Advertising / Marketing / PR
Website
http://www.itsonmessage.com
Contact Details
Presentations
(7)Ìý
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Extracting Business Value From All Three Phases of the Customer Experience
Extracting Business Value From All Three Phases of the Customer Experience
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The state of your culture is in fact, the state of your customer experience.
The state of your culture is in fact, the state of your customer experience.
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Establishing Executive Alignment and Priorities 
Around Your Company’s Customer Experience.
Establishing Executive Alignment and Priorities 
Around Your Company’s Customer Experience.
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Culture: The Byproduct of Your Story and Strategy
Culture: The Byproduct of Your Story and Strategy
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Capturing Customer Data and Insights that Elevate the Customer Experience
Capturing Customer Data and Insights that Elevate the Customer Experience
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The CMO and Marketing's Role in the Customer Experience
The CMO and Marketing's Role in the Customer Experience
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Documents
(15)Ìý
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Creating Clarity and Conviction in the Mind of Your Customer
Creating Clarity and Conviction in the Mind of Your Customer
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Culture is intrinsically connected to your strategy. And story. It’s the very manifestation of the two.
Culture is intrinsically connected to your strategy. And story. It’s the very manifestation of the two.
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Redefining Culture in the C-Suite.
Redefining Culture in the C-Suite.
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Culture is the byproduct of your story and strategy in action.
Culture is the byproduct of your story and strategy in action.
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CMOs ... Just How Committed is Your CEO to CX Success?
CMOs ... Just How Committed is Your CEO to CX Success?
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Consistency. The Key to Delivering a Differentiated Customer Experience.
Consistency. The Key to Delivering a Differentiated Customer Experience.
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Infographics
(1)Ìý
5 ways to transform your customer experience
5 ways to transform your customer experience
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