I inspire innovative new customer experiences through insightful and actionable consumer research combined with strong product development knowledge.
My unique combination of graduate-level experimental design and analysis education and deep experience in driving the development of new consumer services result in opportunities to produce differentiated products that address unmet, non-obvious consumer needs.
Specialties: Customer Experience Research, Product Management, Product Strategy, User research, Market Research, Data-driven Decision Making, Customer Satisfaction, Data Analysis, Project Management, Search, Thought Leadership, Requirements Definition, eCommerce, Personal Health Man...