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Utica, New York Area United States

Lead Configuration Management Analyst

Technology / Software / Internet

Develop and implement an enterprise service delivery model, including the creation of policies, plans, and procedures. Led effort to identify and implement Application Life Cycle Management commercial software tool Proven experience in supporting each phase of the software development engineering life cycle Contributions to technical volumes of major proposals Contributions to Continual Service Improvement initiatives including identifying Key Performance Indicators and Critical Success Factors. Proficient in MS Project and MS Visio