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Hartford, Connecticut Area United States

User Experience Lead

Technology / Software / Internet

Leading team of UX architects to drive, define, evolve and enhance MassMutual’s online digital experience. Collaborating closely with business stakeholders, IT, and executives to research complex business problems and transform them into practical user experiences, from concept through production. Developing a practical framework for UX ideation, encouraging early engagement, education, adoption and ultimately more successful customer outcomes.