Multichannel, eCommerce generalist with 15 years+ experience, focused on integrating marketing, business processes and information technology to build online turnover.
Sample clients: Beter Bed Holding, Bijenkorf, Blokker Holding, Bugaboo, CollegeStyle, CRH, Deli Maatschappij (Astrimix, De Betuwe, Jongeneel), Experian, Fabory, Infinitas Learning, Mycom, Nespresso, Sanoma Media, Tele2, TUI, Warmteservice.
Specialties:
General: eCommerce strategy, (e-)business development, omnichannel organization development.
Processes: traffic generation, merchandising, usability testing, optimization, customer retention, online payment, supplier management, customer care, content management, product ...