User experience and information services professional with 10+ years experience working with the web and providing information services in academic library, city government, and private sector environments.
I have been involved in the planning and coordinating of three major university/college website redesigns and moving the institutions forward in the area of social media and the restructuring of their web presence.
My latest project is doing qualitative and quantitative research using a service design methodology to better understand how students use the physical and virtual academic library.