Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Manager Planning and Service Management
Industry
Technology / Software / Internet
About
• Governance of Operations Maintenance Planning and Support framework and processes
• Responsible for 1Desktop, Active Directory, SCCM Group Wide Services
• Service Continuity Management and Capacity Management for Operations Maintenance across Group Wide Services
• Enable proactive analysis of maintenance issues, planning corrective actions and monitoring progress to the plan
• Expertise in Integrating Consulting, Outsourcing, Managed Services, and Delivery
• Transformation, Implementation and Governance of Enterprise Service Management
• Compliance of ESPs, CSD/LSP/LSD to Service Management Frameworks
• Vendor management, Governance, Budgeting and Contracting
• Govern...
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