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Personal Information
Organization / Workplace
Chennai Area, India India
Occupation
Cisco VOIP - IT Analyst at Tata Consultancy Services
Industry
Telecom / Mobile
About
Actively Looking for challenging role in Cisco Voice. 6+ years of Exp with good knowledge in handling VOIP configuration and fault management. Certified with CCNP-VOICE ,UCCX and ITIL certifications and Knowledge in ITIL foundation process. Having great experience in driving team with dedicated Global customers delivering with excellent outcome. Experience in managing a team and handled team size of 8 members and acted as a active shift Manager and driven the team during major and critical incidents. Strengthen the team with great motivation and integrity and delivered excellence in team performance. Notice Period : 3 Months
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