Personal Information
Organization / Workplace
Kolkata Area, India India
Occupation
Principal Consultant at YouNeedUs Consulting
Industry
Apparel / Fashion
Website
http://www.youneedus.co.inAbout
Energetic, customer focused professional with over 20 years of experience in IT & Telecom Industry, including 12+ years in managing customer facing business verticals based at various geographies in India. Played wide range of roles including Pre Sales/ Post Sales, Key Account Management, Customer Service Operations, Business Process Re-Engineering with top performance both in Technical and Business areas alike.
More than 15 years’ association with the Telecom Industry in India with exposure to CRM, Billing, Service fulfillment, Receivables management, SLA / QoS management, Partner development and management. Hands-on user experience with typical Telecom applications, including Document.
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