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Patrick co-founded Greenway Solutions in 2005.  Greenway provides Customer Protection and Customer Experience profession services.  Patrick leads the Strategy Consulting practice which specializes in Customer Experience, Online Channel and New Product and Innovation Strategies.  The practice covers multiple channels (e.g., online, telephone, mobile) and lines of business (e.g., retail banking, commercial banking brokerage).

In 2012, Patrick's company created and launched EFTGuard - www.eftguard.com. EFTGuard provides business banking customers with anti-malware software, security education content and up to $500,0000 of fraud loss protection. The service is currently sold through banks....

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