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Communication

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This document discusses different communication styles and ways to communicate effectively. It covers aggressive, passive, and assertive communication styles. It then discusses important communication skills like speaking, listening, and nonverbal communication. Specifically, it emphasizes the importance of speaking clearly, actively listening without interrupting, using empathy and encouragement, and giving constructive criticism. It also introduces "I messages" as a way to express feelings about another's behavior in a respectful manner. Overall, the document provides guidance on communication styles and essential skills for effective communication.

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Communication
STYLES of CommunicationAggressive: Overly forceful, hostile, pushy.Bullying, intimidation, dont pay attention to others thoughts and feelingsPassive: unwilling/unable to express thoughts/feelings in a direct manner.Others need before your own, dislike conflictAssertive: expressing your views clearly/respectfullyStand up for your right/beliefs in respectful way.
WAYS to CommunicateTo communicate effectively we need to learn speaking, listening and nonverbal communication.
WAYS to CommunicateSpeaking SkillsSay what you mean! Not reasonable to expect others to read your mind.
WAYS to CommunicateListening Skills:Active listening: paying close attention to what someone is saying and communicating.Dont interrupt.Rue
4 Listening SkillsClarifyAsk questions if you dont understandReflective ListeningRepeat what the person is sayingEmpathyEmotionally understanding what the person is sayingEncouragementYesuh huhreallyokyes
I message: statement focus on your feelings rather than behavior3 Ingredients to an I messageI Feel.feeling associatedWhen youdescribe actionBecausewhy action connects to feeling
Charades
WAYS to CommunicateNon-Verbal Body Language: nonverbal communication through, gestures, facial expressions, behaviors and posture.75% of our communication
Create 4 I messages on your own2 positive situation2 negative situation
Feed backConstructive Criticism: Non-hostile comments that point out problems and encourage improvement.You have a friend that is so fun to be around but always interrupts you when you are talking.Also letting people know when they are doing things that are helping your life.GRATITUDE! The best kind of feedback

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Communication

  • 2. STYLES of CommunicationAggressive: Overly forceful, hostile, pushy.Bullying, intimidation, dont pay attention to others thoughts and feelingsPassive: unwilling/unable to express thoughts/feelings in a direct manner.Others need before your own, dislike conflictAssertive: expressing your views clearly/respectfullyStand up for your right/beliefs in respectful way.
  • 3. WAYS to CommunicateTo communicate effectively we need to learn speaking, listening and nonverbal communication.
  • 4. WAYS to CommunicateSpeaking SkillsSay what you mean! Not reasonable to expect others to read your mind.
  • 5. WAYS to CommunicateListening Skills:Active listening: paying close attention to what someone is saying and communicating.Dont interrupt.Rue
  • 6. 4 Listening SkillsClarifyAsk questions if you dont understandReflective ListeningRepeat what the person is sayingEmpathyEmotionally understanding what the person is sayingEncouragementYesuh huhreallyokyes
  • 7. I message: statement focus on your feelings rather than behavior3 Ingredients to an I messageI Feel.feeling associatedWhen youdescribe actionBecausewhy action connects to feeling
  • 9. WAYS to CommunicateNon-Verbal Body Language: nonverbal communication through, gestures, facial expressions, behaviors and posture.75% of our communication
  • 10. Create 4 I messages on your own2 positive situation2 negative situation
  • 11. Feed backConstructive Criticism: Non-hostile comments that point out problems and encourage improvement.You have a friend that is so fun to be around but always interrupts you when you are talking.Also letting people know when they are doing things that are helping your life.GRATITUDE! The best kind of feedback