Personal Information
Organization / Workplace
San Francisco, California United States
Occupation
Vice President
Industry
Technology / Software / Internet
Website
About
Accomplished Customer Services, Support, and Safety Director with 14 years experience in the Computer and Internet Technology industry, currently working in Social Gaming, Social Media and User Generated Content (UGC). Managed teams that support several million customers, using analytics to improve Service Levels while increasing overall customer satisfaction. Leader in Internet Safety, working with various United States, United Kingdom and European Union legislative and law Enforcement entities to develop good practice guidance for Adults, teens and children online.
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