Over the past 4 years, I have worked at the IT department by incorporating my expertise in order to provide end users with the best of support services and ensure that they receive timely technical assistance. Due to my high level of professionalism, I took ownership of all customer incidents or service requests logged.
Although my key strengths lie in the fields of performing hardware and software installation, I also have extensive knowledge of Cisco Networking, Microsoft Office Suite, Microsoft System Center Configuration Manager, Windows, Linux Server Operations Systems, VMware vSphere network administration. In addition to this, I am proficient in Salesforce program such as SalesBuz...
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