I'm UX/UI professional with main focus on optimising customer experience and eBusiness conversion. After more than 10 years of working in field of business requirement analysis and UX/UI I've tried variety of ways of using user research and user behaviour analysis, web analytics, business performance data analysis, customer support and feedback analysis to make data driven decisions for optimising conversion, customer relations management and improving efficiency of eBusiness or user experience of different digital products and services.
My main fields of activity consist of:
- planning and setting up different kinds of data collecting scenarious;
- analysing eBusiness performance and us...