Knowlagent provides the only call center software that increases agent utilization through automated intraday management and dynamic delivery of coaching, training, communications, and other off-phone, shrinkage activities during idle time.
Knowlagent鈥檚 call center software, which improves call center productivity, is on-demand, easy to use and requires no capital expenditures.More than 300,000 agents and managers around the world use Knowlagent鈥檚 solution every day to improve overall performance.
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