A seasoned IT professional offering over six years’ experience in the Information Communications Technology industry, presenting a broad range of expertise working with various vendor systems in different positions, operating in varied sectors: Telecommunications, Education and Software Development. A highly motivated professional focused on finding solutions for business by leveraging best practices and technology to improve business processes and enhance the user experience. Knowledge of ITIL processes such as Incident Management, Problem Management, Change and Configuration/Asset Management.
Technical Proficiencies
TCP/IP, network services such as DHCP, FTP, SSH, Telnet, Active Direct.