Personal Information
Organization / Workplace
Tampa/St. Petersburg, Florida Area United States
Occupation
Senior Principal Customer Success Manager at Salesforce.com
Industry
Technology / Software / Internet
Website
http://www.salesforce.comAbout
25+ year software veteran. For the last 15+ years I have been focussed on the CRM space. At the core, I build relationships. I am a trusted adviser to my customers and I establish that trust with a customer centric approach to doing business. I provide guidance on CRM and overall process excellence in a SaaS, PaaS and DaaS based environments.
Some of the customers I've worked with include American Express, Delta Airlines, Citrix Systems, Siemens and many others. I currently manage a portfolio of accounts with an Annual Contract Value in excess of $20M.
In my spare time I am an active supporter of the Salesforce.com Community and Foundation. I am also a father of two amazing boys...
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