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I have over ten years experience in managing multicultural IT specalist organization in two public companies of which headquarters are based in Finland. I have developed service models based on ITIL which quarantee high level end user support with great customer satisfaction. The uniform application architecture enables globally harmonized business processes and supporting MDM solution provide accurate and real time information. I have also implemented virtual collaboration solutions which enable efficient resource utilization in global development projects. Continuity and risk assesments have given valuable information when we have implmented high availability business solutions.
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