Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Occupation
Systems Designer ★ Strategy and Business Transformation Specialist ★ Design Thinking Evangelist
Industry
Apparel / Fashion
Website
http://www.service-zen.comAbout
Strategy and business transformation specialist. As a creative problem solver, I help organizations solve their most pressing issues. Proven abilities to transform and improve business and IT operations.
I am the principal consultant and founder of the consulting firm Service Zen. Service Zen is dedicated to improving business performance and enterprise capabilities through service design and business process management. Our name refers to the Zen-like state organizations can achieve when strategy and capabilities combine with processes and technology to create awesome services and experiences for their customers, while improving the effectiveness and efficiency of operations.
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