EMAIL: leoncio.flores@gmail.com
Experienced project & operations manager, with a career of more than 25 years in Offshore & Outsourcing of IT & BPO (Call Centers, Back Office) Operations.
Extensive experience participating on enterprise (ERP) and business process improvement project life cycles.
Highly knowledgeable in software development (ERP, systems integration, custom developments & maintenance) & BPO operations, especially in managing diverse single to multi-site offshore teams.
Organized goal-oriented, with more than 18+ years鈥� experience in project management and 5+ years experience BPO operations
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