LERA is a Woman Owned Small Business and sole proprietor business. It is full service company that typically contracts for the complete job package. For a telecommunications project this could include system analysis, database design and collection of data for VoIP installations, documentation, end-user training on IP phones, voicemail, wireless and ACD applications, Go Live Support and follow-up training, engineering and technical support.
LERA also provides professional development and training services for companies seeking to take their staff and services to the next level as they serve their client base.
Past and current customers include Kaiser Permanente, Sony Entertainment,...