Designed and implemented systems and processes for sales, client services, human resources, quality assurance, contracting, data management, and reporting. Administered business operations for professional services and startup organizations serving multiple industries and global clients. Always interested in providing product/service and business operations consultation and analyses to startups.
Specialties: business process design and improvement; data standardization, analysis, and reporting; business systems implementation, administration, and training; operational needs assessments; project management; customer relationship and change management; policy and procedure definition and...