I'm a customer-focused and goal-oriented proven Quality Assurance, Operational Effectiveness, and Customer Service expert with over 10 years of work experience*, in business process Improvement, discovering and documenting business design current state and providing recommendations to the identified processes. Effectiveness leading groups, meetings, workshops, project management, among others.
My diverse background will allow me to adapt and thrive with almost any organization.
Seeking New Opportunity!!
ACCOUNTABILITIES:
Discover and document business design current state (process flows, process participants, business metrics, tools and systems used)
Identify improvement opportunities...